CertainTeed's Top 1% Contractor Credential

The Only Roof In Houston Backed By 50 Years, Not 10.

Integrity Storm Experts holds CertainTeed’s ShingleMaster™ PREMIER credential — the highest tier CertainTeed awards, held by fewer than 1% of contractors nationwide. That’s what lets us back your new roof with the SureStart™ PLUS 5-STAR Warranty: 50 years of material & labor coverage, 30 years on workmanship.

Residential roof with storm damage highlighting the need for emergency roofing services

CertainTeed's 2025 Credential Ladder

Not All "CertainTeed Certified" Roofers Are The Same

CertainTeed ranks contractors across three tiers. Most roofers you’ll call stop at MASTER. We’re credentialed at the top — PREMIER — the only tier authorized to offer the strongest warranty CertainTeed makes.

MASTER

Entry-level credential. Basic installation training completed.

Integrity Storm Experts

PREMIER

The highest tier. Full 5-STAR authorization, top-tier accountability.

What It Takes To Earn PREMIER

The Requirements Most Roofers Never Clear

PREMIER isn’t handed out for buying enough shingles. CertainTeed makes contractors prove it — every year — across four categories.

01 / QUALIFIED

75%+ Master Craftsman® Installers

At least three in four installers hold CertainTeed's Master Craftsman credential — plus one Master Craftsman SELECT, the highest individual rank CertainTeed awards.

02 / TESTED

2+ Shingle Quality Specialists™

Two or more team members pass CertainTeed's Shingle Technology exam, proving product mastery beyond installation basics.

03 / ESTABLISHED

Business Fiscal Responsibility™

Ownership must pass CertainTeed's financial exam and carry full worker's comp and liability coverage — no shortcuts.

04 / ACCOUNTABLE

4+ Star Customer TrackRecord™

Every completed job is rated by the homeowner. Fall below a 4.0 average and the credential is at risk.

05 / ETHICAL

Signed Code of Ethics

A binding agreement covering workmanship standards, customer service, and honest business administration.

06 / CURRENT

Ongoing Continuing Education

Two or more continuing-education credits every year — credentials aren't a one-time badge, they're maintained.

07 / INSURED

Worker's Comp & Liability

Required by law, verified by CertainTeed, and confirmed before we're allowed to keep the credential.

08 / VERIFIED

Records Reviewed Annually

CertainTeed keeps our credential and insurance status on file — check it anytime at certainteed.com/findapro.

The System Behind The Warranty

The Integrity Roof System®

SureStart PLUS coverage isn’t just about the shingle. It’s a full six-layer system, engineered and installed as one assembly — which is exactly why it’s warrantied as one.

SEC. 01

Waterproofing Underlayment

Self-adhering underlayment at vulnerable areas, blocking wind-driven rain and ice dams before they start.

SEC. 02

Water-Resistant Underlayment

A secondary barrier over the full deck — your backup line of defense if anything gets past the shingle

SEC. 03

Shingle Starter

The first course, engineered to work with the shingles above for a fully sealed edge.

SEC. 04

Shingles

Good-Better-Best CertainTeed lines, matched to your home's design, budget, and Houston's weather.

SEC. 05

Ventilation

Ridge + intake venting keeps the attic cooler in summer, drier in winter, and the roof lasting longer.

SEC. 06

Hip & Ridge

Finishing accessories on every hip and ridge line — the detail work that separates PREMIER from a patch job.

SureStart™ PLUS 5-STAR Warranty

What "Fully Covered" Actually Means

Most roofers can only offer CertainTeed’s standard warranty. As a PREMIER contractor, we’re authorized to back your roof with 5-STAR coverage — the strongest protection CertainTeed sells.

Warranty Type Standard SureStart PLUS 5-STAR
Coverage
Manufacturing defects

Manufacturing defects

SureStart (Non-prorated)
10 years

50 years

Materials & Labor
Tear-Off
__
Disposal
__
Workmanship
__

30 years

*Applies to single-family detached homes; limited to 30 years for other structure types. Fully transferable to the first subsequent owner for 20 years from installation. Full terms in CertainTeed’s Asphalt Shingle Residential Products Limited Warranty.

Why Houston Trusts Integrity

Precision On The Roof. Honesty On The Paperwork.

Veteran-Owned, Family-Operated

Built on the same discipline and accountability our team learned in service — carried into every roof we touch.

Insurance Claim Specialists

We handle the documentation and the adjuster conversation — including reopening denied or underpaid claims.

24/7 Emergency Response

Storm hits, we answer. Tarping, temporary repairs, and inspections whenever you need them.

No-Pressure Estimates

A straight inspection, a straight number, and a straight answer on whether you even need a full replacement.

Ready For A PREMIER Roof — And The 5-STAR Warranty?

Get a free, no-pressure inspection from a credentialed PREMIER contractor. No hard sell, just a straight answer.

Questions, Answered

ShingleMaster PREMIER & SureStart PLUS FAQ

What is a CertainTeed ShingleMaster™ PREMIER?

It’s CertainTeed’s highest contractor credential — awarded to companies that clear the most rigorous testing, insurance, and customer-satisfaction requirements in the roofing industry. Fewer than 1% of contractors nationwide hold it.

Standard certification requires basic training. PREMIER requires 75%+ Master Craftsman installers, a passed Business Fiscal Responsibility exam, a 4+ star customer TrackRecord, and annual re-verification — and it’s the only tier authorized to offer the 5-STAR warranty.

Up to 50 years of non-prorated materials and labor coverage, plus tear-off and disposal, in the event of a manufacturing defect — and 30 years of workmanship coverage on our installation. Full terms available on request.

It’s the complete six-component system — underlayment, water-resistant barrier, starter, shingles, ventilation, and hip & ridge — installed together. SureStart PLUS warranties the system, not just the shingle.

It’s not permanent — CertainTeed requires annual re-verification of insurance, continuing education, and customer ratings. We maintain it every year, not just at signup.

Call CertainTeed directly at 800-782-8777, or search “Integrity Storm Experts” in the Find a Pro tool at certainteed.com. Our status is always public.

Protect Your Home – Download Our Free Guide!

Want to ensure you’re working with a trusted, experienced roofer? Download our “7 Critical Questions to Ask Your Roofing Contractor” guide and make informed decisions for your home’s safety and value.